Group Account Director

SOS Design is an independent creative agency in downtown Toronto on the Bloor subway line. Our 20+ person agency is currently working from home and has transitioned well given the challenges of the pandemic. We help our clients solve business problems with design. We’re a team of idealists, pragmatists, strategists and designers – sometimes quirky, often passionate, and always down to earth. We’re looking for an experienced, confident Group Account Director to join our team.

The Group Account Director plays an important role in developing senior-level relationships with clients and demonstrating leadership, strategic direction, accountability and vision for their portfolio of businesses. The Group Account Director effectively leverages experience and knowledge to drive innovative thinking with their clients and team members alike.

This position will have day-to-day relationships with senior client leaders and will develop and maintain an in-depth knowledge of our client's businesses, their target audiences, marketing strategies and competitive landscapes. Working closely with their team, they will ensure all client deliverables are met on time and on budget and identify organic growth opportunities to build the business.

In addition, the role acts as a co-steward and mentor for the account management team alongside the other Group Account Director, ensuring strong team unity and ways of working. They will ensure all team members are delegated work appropriate for their experience and that the team remains challenged and engaged. The position reports to the Director of Client Services.

SOS Design is a lean and busy agency, so you’ll need to demonstrate initiative, know how to prioritize and juggle like a pro.

The skills and qualities you'll need:

Sound like you or someone you know?